Customer Service

Versapay is a secure payment portal that can be used by Zoro Net 30 Account holders to view and pay invoices.

Sign in to safely and securely check account statements, print invoices, and make online payments.

Versapay has passed the most rigorous of security testing from external auditors to verify their security level meets the highest industry standards. Their systems are monitored and updated as needed to protect against any known security risks. In addition to the third-party testing, their internal security personnel use several risk assessment and security tools to monitor and maintain the security of their online systems. Versapay is a certified PCI Level 1 Service Provider and is audited annually by its banking partners to ensure 'bank grade' security compliance.

Their compliance, internal practices, data centers, and security monitoring is best-in-class to ensure your financial information is protected in a secure environment. They are certified as compliant under PCI DSS version 3.2 at Service Provider Level 1, and complete an annual PCI DSS assessment using an approved Qualified Security Assessor.

All interaction with their service is done using the latest levels of SSL encryption (TLS). Their systems are housed in a SSAE16 certified facility, meeting the highest standards in security and availability. Their services are hosted in top-tier data centers that provide carrier-level support, as well as multiple levels of security and redundancy. 

Yes, the portal has a time out feature that will automatically log you off of your session after a period of inactivity. This helps reduce unauthorized access.

To sign back into the portal after a timed sign out, click the ‘Sign back in to Versapay’ button. You will be sent to Zoro’s payment portal Sign In page. Enter the email address and password for your Zoro.com account, and then click the ‘Sign In’ button.

Visit the Invoice Payment Portal User Guide to learn how to get started and use the portal’s most commonly used features.

If you have any difficulties or further questions about paying an invoice, please contact our customer service team.

Customer Service Contact Information:

Phone: (855) 289-9676
Email: askzoro@zoro.com
Hours*: Monday - Friday 6 a.m. - 9 p.m. (CT)
Saturday 7 a.m. - 5 p.m. (CT)

*Customer Service is closed on some holidays. Please check our holiday schedule.