Zoro uses Versapay, a secure online payment portal, for invoice management and payment. Visit the FAQ page to read frequently asked questions.
User Guide
- Getting Started
- Viewing Your Invoices
- Making a Payment
- Making a Payment Using a Credit
- Setting up AutoPay
- How to Comment or Open a Dispute
- Managing Your Notifications
Getting Started
To get started using the payment portal, sign in to your Zoro Account, and then click ‘Invoices’ in the ‘My Account’ menu.
Note: The payment portal is only for Zoro business customers who have Net 30 payment terms. A Zoro Business Account is required to apply for Net 30 terms. Apply for Net 30 Terms.
If you do not see an 'Invoices' link in your account menu after signing in to your Zoro account, then you do not have Net 30 Payment Terms. Learn more about Zoro Business Advantage with Net 30.
This will take you to the Invoices & Account Balance page. Click the ‘Pay Invoice(s)’ button.
On your first visit to the payment portal, you will need to agree to the Terms and Conditions in order to view and pay your invoices online.
In the future, you will receive email notifications for new invoices including access to the payment portal.
Viewing Your Invoices
1. Status Bar: Indicates your total balance due, credits, your last login date and your last payment amount.
2. Navigation Tabs: Allows you to navigate to various views of your account data.
3. Search Field: Search for records by Invoice Number, or PO Number.
4. Status Filters: Clicking these buttons allow you to filter which invoices are displayed based on status. Only one filter per set can be selected at a time. The 'What Should I Pay?' filter will display invoices within five days of the upcoming due date and any that are past due.
5. Date Filters: Clicking these buttons allow you to filter invoices by date. Only one filter per set can be selected at a time.
6. Pay All and Export: Click these buttons to pay all open invoices or export .csv file with a invoice detail or invoice summary of the invoices in your list.
7. Invoice Options: These options will become available once you have selected an invoice using the invoice selection checkbox. You can choose to pay the invoice(s) selected, mark them for future payment, or open PDF copies of the invoices on your desktop.
8. Invoice Selection Checkbox: Click this checkbox to select an invoice for payment.
9. Invoice Link: Click on the invoice link to see invoice details, payments, attachments and any comments related to the invoice.
Making a Payment
Click on the invoice number to review the invoice you would like to pay, and then click the 'Pay Now' button on the invoice detail page.
You will be prompted to enter your payment method (either credit card or bank account information). Click an option to add your desired payment method.
- Enter your payment method information.
- Select either ‘Yes’ or ‘No’ to set up AutoPay, and then make your selections as needed.
- Click the checkbox to agree to the terms and conditions to allow invoices to be paid with this payment method.
- Click the ‘Add’ button at the bottom of the page to save your payment method.
Add Bank Account
Add Credit Card
Once you have saved your payment method, you will be sent back to the ‘Ready To Pay’ screen. Click on the payment method you would like to use, and then click the ‘Continue’ button to proceed.
Click the ‘Complete Payment’ button to pay your invoice.
Making a Payment Using a Credit
You can use credit to pay invoices. If you have credit(s) available, select the invoice you would like to pay as well as the credit(s) you would like to use. Then click the ‘Pay’ button.
When the ‘Ready To Pay’ page opens, you might see a red or green banner.
Red banner: Too much credit has been selected for the invoice(s) being paid. Click ‘Correct this for me’ to apply only the necessary credit to pay off the invoice(s). This will leave a credit balance on your account for future use.
Green banner: You have credit that can be used to pay the invoice(s). Click ‘Add them now’ to display and apply the credit.
Setting up AutoPay
There are 2 ways to enable AutoPay:
1. When adding a payment method, select ‘Yes’ in the ‘Setup this card for AutoPay’ section, and then make your selections.
2. When AutoPay is OFF, you will see a ‘New’ button in the AutoPay banner at the top of the Payment Methods section in the payment portal. Please note that this banner will only display when there is at least one saved payment method.
Click the ‘New’ button to display the AutoPay section.
Make your AutoPay selections. When you are done, check the ‘I instruct Versapay…’ checkbox, and then click the ‘I Agree’ button.
How to Comment or Open a Dispute
If you want to communicate with a Zoro Accounts Receivable (AR) team member regarding an invoice, select the invoice you are inquiring about and then scroll to the bottom of the invoice detail page and click the ‘New Comment/Open Dispute’ button.
Once you click on 'New Comment/Open Dispute', you will see the options below.
1. You can attach a file or a picture that is relevant to your comment or question.
2. Use this field to tag people you want to be notified with your question. To tag someone, click into the field and type their name, and then click on their name. Please note that you can only tag users who have a Versapay account.
3. You are able to distinguish between a comment and a dispute by making a selection in this menu. Disputes are generally created when you are requesting that you do not pay the invoice in question for whatever reason you provide. Comments are chosen when you have questions, requests, or would like to inform an AR member with any additional information.
Managing Your Notifications
You can control which notifications you would like to see via the ‘My Notifications’ page in your payment portal.
Click on the email address in the upper right corner of the payment portal, and then click on ‘My Notifications’.
Click on an option in the list to expand it and see more details.
Click the checkboxes on the right to control which notifications you would like to receive. A filled in checkbox indicates that you are subscribed to the notification, and a blank checkbox indicates that you are not subscribed. A black check mark indicates a required notification you cannot unsubscribe from.
When you are done making changes, click the ‘Update Notifications’ button to save your changes.
